One-to-one coaching

One-to-one coaching

A man and a woman sitting at a computer

Thousands of older people have solved their technology issues at our relaxed and supportive one-to-one sessions.

Questions about your tablet or laptop? Problem with your phone? Call us to book your session and we will match you with one of our volunteer coaches. Bring in your own device – smartphone, laptop, tablet or camera – and one of our friendly volunteers will make learning about technology easy. Find out about the internet, email, Zoom, online banking, managing photos and attachments… whatever you want!

Our one-to-one sessions currently take place at various locations across Edinburgh:

Nicolson Square offices – Tuesdays, Wednesdays and Thursdays

We run face-to-face appointments at our office at 25 Nicolson Square, EH8 9BX on Tuesdays, Wednesdays and Thursdays between 10am and 4pm.

Buses: Our office is served by the “Surgeons’ Hall,” “Nicolson Square” and “Potterow” bus stops, on the following Lothian Buses routes – 2, 3, 5, 7, 8, 9, 12, 14, 29, 30, 31, 33, 37, 47, 49.

Trains: The office is a 15 minute walk from Waverley train station.

When you arrive at 25 Nicolson Square:

  • Enter by the red door marked “Epworth Halls”. If the door is locked, please press the buzzer or call the office on 0131 667 2053.
  • Take a seat on the black sofas to the right of the entrance, and our friendly staff member will come and guide you to your session

Get Smart @ Hearts – Tuesdays, 10am to 12pm, Tynecastle

Alongside Heart of Midlothian FC, we run a weekly Get Smart @ Hearts programme at Tynecastle Innovation Centre, on Tuesday mornings from 10am to 12pm.

Watch the video below to find out more about what we do there.

Buses: Tynecastle is served by the “Tynecastle” bus stops on the following Lothian Buses routes: 1, 2, 3, 25, 33.

Heart of Newhaven – Wednesdays, 9:30am to 12pm

We are at the Heart of Newhaven (based at the old Victoria Primary School) every Wednesday morning from 9:30am to 12pm. Drop in and we can help with any digital issues you’re having. There will also be free tea and coffee available.

"The Heart of Newhaven Community" logo - black text with an image of a building and a heart in the top left hand corner

Buses: The Heart of Newhaven is served by the “Annfield” bus stops on the following Lothian Buses routes: 16, 200.

Tram: The Newhaven tram stop is conveniently located opposite the Heart of Newhaven.

Space to Be at the Gyle – Wednesdays, 2pm to 4pm

We are at the Space to Be at Gyle Shopping Centre (located in the former Burger King in the Food Court) every Wednesday afternoon from 2pm to 4pm.

The "Space to Be" logo - a green circle with a person icon in it, with the text below "Space to be: Community, information and support"

Buses: The Gyle is served by the “Gyle Centre” bus stops on the following Lothian Buses routes: 12, 21, 22, 36, 400.

Tram: The “Gyle Centre” tram stop is conveniently located in the carpark of the Gyle.

Train: The Gyle is a 10 minute walk from Edinburgh Gateway railway station, and a 15 minute walk from South Gyle railway station.

Gilmerton Community Centre – Thursdays, 2-4pm

We run sessions at Gilmerton Community Centre on Thursday afternoons from 2 to 4pm.

Gilmerton Community Centre logo - a blue background and a heart shaped logo, with the text "Gilnerton Community Centre: at the heart of our community"

Buses: Gilmerton Community Centre is served by the “Gilmerton Crossroads”, “Ferniehill Avenue” and “Newtoft Street” bus stops on the following Lothian Buses routes: 3, 7, 29, X40, 400.

You can view all our partnership locations on the map below.

If you are interested in coming along to any of the above locations, please contact us by email here or give us a call on 0131 667 2053 and we can give you more information.

We can’t wait to see you soon!


If you are interested in becoming an ACE IT one-to-one volunteer, visit our volunteer page here.